JAKARTA, KOMPAS.com - Bank Central Asia (BCA) releases an official statement regarding cracked ATMs in Kuta, Bali. For the time being the bank is suspecting them to be criminal action.
"There are indications of PIN theft done through peeping by unauthorized parties while the customers are doing transactions at BCA ATMs in Bali a few weeks ago," said the statement released by BCA's marketing communications PR sub-division.
The statement also mentioned that BCA has taken measures to prevent loss on the customers, however, the measures aren't mentioned in detail. Further information for safe transactions on BCA ATMs can be obtained from Halo BCA at 500 888 or 500 69, or 888 via cell phone.
Besides the cases in Bali, ATM crackings in Jakarta, in November 2007, were also much discussed. It happened to seven BCA customers in Kelapa Gading, North Jakarta. The cause and MO of the crime is mainly because the customers forgot to exit the system of non-cash ATMs.
On a non-cash ATM the card is only swiped at the beginning, then the customer must provide the PIN for every transaction. So the thief can queue behind the customer and memorize the PIN. If the person forgot to logout/exit the system then the thief would be able to access the account immediately. (WAH/C17-09)